HR Support Our team of internal HR consultants will work with your organization to create and support a strategy for employee monitoring. Employee monitoring has various complexities and working in…

Boost customer engagement According to our CX Trends Report, 71 percent of customers believe AI and chatbots help them get faster replies. But getting quick service is just the tip…

User interaction with technology is at an all-time high. Any business with a good online presence will tell you the importance of UI UX design for creating user-friendly websites. With…

Global securities regulators set out on Thursday their first blueprint to make participants in “decentralised finance” (DeFi) accountable for their actions and safeguard market stability. DeFi platforms allow users to…

In our previous report, we’ve covered the slim time gap between the September 2023 Helpful Content Update and the rollouts of October 2023 core and Spam updates. This indicates a major…

In response to rapid AI advancements, Apple is set to plough $1 billion annually into the development of competing solutions. Executives at Apple have reportedly expressed concerns about falling behind competitors, particularly in the…

Bottomline Employee monitoring system helps in generating real-time productivity reports to measure the overall growth. This software is the finest platform for all businesses to scale the field employee’s performance…

Detect customer intent for added context Advanced bots powered with AI can understand intent and customer sentiment based on phrasing and language. In reference to AI, these terms mean: Customer intent: AI can…

Self-Service Portals: Simplifying Customer Interactions Self-service portals are websites or applications that allow customers to perform tasks and access information without the involvement of company employees. Through such portals, customers…

It’s that time of the year again when many of us are looking for the best deals on a new fridge or TV, or to stock up on supplies at…