State monitoring laws vary
As companies enact their own employee surveillance policies, it’s important to know all guidelines regarding the practice. While there are no federal regulations that prohibit worker observation, there are some points to keep in mind:
Under the Electronic Communications Privacy Act of 1986, businesses can monitor an employee’s use of its own devices if the purpose is for the betterment of the company, including bettering customer service and making sure employees are working. Companies can observe employee use of a business-owned system or hardware, including both personal and work-related communication. There are stipulations that come with that, however, mainly depending on the reason an employer wishes to view certain files. Companies have to take both their own and the state’s privacy policies into consideration as well as provide a valid reason for the observation, according to HR Examiner.
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