Chatbots and Virtual Assistants
Chatbots and virtual assistants are software applications that use natural language processing (NLP) and artificial intelligence (AI) to simulate human conversation and perform tasks. Both are becoming increasingly advanced in their ability to understand and respond to human language, which makes them practical and user-friendly. Chatbots and virtual assistants can impeccably interact with customer experience through multiple channels, such as voice, text, and touch. And they even work across various platforms, including smartphones, smart speakers, and other devices. Software development company boosts the development of chatbots for such emerging trends.
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