Employee monitoring improves team performance. Reviewing employee activity helps you identify workers who aren’t meeting company expectations. For example, you will know if an employee spends an inordinate amount of time browsing Facebook or looking up sports scores online. Additionally, you can ascertain which team members are overloaded and which have time on their hands. Understanding each team member better can guide and inform decision-making. You’ll be aware of issues like harassment or poor customer management and can take immediate measures.

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