{"id":2628,"date":"2023-11-04T06:13:41","date_gmt":"2023-11-04T06:13:41","guid":{"rendered":"https:\/\/neptunesolution.in\/blog\/?p=2628"},"modified":"2023-11-04T06:13:41","modified_gmt":"2023-11-04T06:13:41","slug":"ai-chatbot-integration-12","status":"publish","type":"post","link":"https:\/\/neptunesolution.in\/blog\/2023\/11\/04\/ai-chatbot-integration-12\/","title":{"rendered":"AI Chatbot Integration"},"content":{"rendered":"\n<h3 class=\"wp-block-heading\">Streamline service with routing and triage<\/h3>\n\n\n\n<p>Chatbots can deflect simple tasks and customer queries, but sometimes a human agent should be involved. With AI, bots can collect important information at the beginning of an interaction\u2014using\u00a0routing and intelligence\u00a0to get the conversation to the best agent based on skill, availability, capacity, and issue priority. These seamless handoffs from chatbots to agents can help streamline service, save time, and enhance the customer experience.<\/p>\n\n\n\n<p><strong>Email us:<\/strong>&nbsp;<a href=\"mailto:contact@neptunesolution.in\">contact@neptunesolution.in<\/a><\/p>\n\n\n\n<p><strong>Call:<\/strong>&nbsp;&nbsp;0172-4102740, +91-9780373638, 7495055288&nbsp;for more details.<\/p>\n\n\n\n<p><strong>Visit us:<\/strong>&nbsp;<a href=\"http:\/\/www.neptunesolution.in\/\">www.neptunesolution.in<\/a><\/p>\n\n\n\n<p><strong>Office address:<\/strong>&nbsp;&nbsp;Sector 34-A, SCO 156-157, second floor, Near Verka Corporate Office, Chandigarh \u2013 160022<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Streamline service with routing and triage Chatbots can deflect simple tasks and customer queries, but sometimes a human agent should be involved. With AI, bots can collect important information at the beginning of an interaction\u2014using\u00a0routing and intelligence\u00a0to get the conversation to the best agent based on skill, availability, capacity, and issue priority. These seamless handoffs [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":2629,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-2628","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-top-it-company-in-chandigarh-mohali-and-panchkula"],"_links":{"self":[{"href":"https:\/\/neptunesolution.in\/blog\/wp-json\/wp\/v2\/posts\/2628","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/neptunesolution.in\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/neptunesolution.in\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/neptunesolution.in\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/neptunesolution.in\/blog\/wp-json\/wp\/v2\/comments?post=2628"}],"version-history":[{"count":1,"href":"https:\/\/neptunesolution.in\/blog\/wp-json\/wp\/v2\/posts\/2628\/revisions"}],"predecessor-version":[{"id":2630,"href":"https:\/\/neptunesolution.in\/blog\/wp-json\/wp\/v2\/posts\/2628\/revisions\/2630"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/neptunesolution.in\/blog\/wp-json\/wp\/v2\/media\/2629"}],"wp:attachment":[{"href":"https:\/\/neptunesolution.in\/blog\/wp-json\/wp\/v2\/media?parent=2628"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/neptunesolution.in\/blog\/wp-json\/wp\/v2\/categories?post=2628"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/neptunesolution.in\/blog\/wp-json\/wp\/v2\/tags?post=2628"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}